Covid-19 Sanitary Emergency
We would like to remind you that, due to the international sanitary emergency, shipments can be delayed.
You will receive a confirmation email with the tracking number as soon as your order will be shipped.
Orders are dispatched within the next 2 working days from the acceptance by Audes.
Shipments are entrusted to international express couriers, able to deliver each package quickly and in a safe way.
The shipping number will be communicated by email.
In case of bank holidays, shipments can be delayed.
Custom duties and local taxes
The customer is responsible for the payment of customs taxes and the amount is calculated according to the law applicable in the country where goods are sent.
We don’t know the amount of customs taxes that will be communicated to you by the carrier after the goods have reached their destination.
In the event that the taxes are not paid and the shipment is refused or abandoned as a result, the shipment expenses and the customs taxes will be deduced from the total amount of the order and only the difference will be reimbursed.